Northside Ford
Northside Ford Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Northside Ford has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "do not use north side ford unless you are sure of time frames from the beggining.", "Do not EVER go there".
Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Northside Ford has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "do not use north side ford unless you are sure of time frames from the beggining.", "Do not EVER go there".
Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer | San Antonio, TexasDelays , run around on fix recalls on a ford vehicle i have there ......
well we leaved a vehicle for recalls to be fix 2 recalls ,if i am not mistaken and car is not even start to get fix , no calls from service department advisor, we ;leaved voicemails only to not be call back with a fair update , when we get a hold of service advisor he only limits to say parts are not in yet , i asked when we can expected to be get there and he said he will speak to parts ( of course after i kept pressing the matter, that there is no way from them not to have a time frame) is not like they can not bring parts form another areas of USA , if that the case .
we experienced this before when the bad publicity north side ford had on service department area (sometime in 2022 or 2021), as far as the delays and poor treatment to customer's"; at the time we had a car with some recalls as well and service department was giving us the same run around as they are doing right now, but after the bad publicity there received form somebody else on you tube at the time when we had our car there, I believed miraculously, we received the great news that our car will be ready in less than 2- 3 days apparently they received parts miraculously, the same parts they said it will take them a lot of time to get months they said at the time ... so i guess same thing is happening now ...
will wee what it takes for northside ford to make us the favor to fix the vehicle we have currently with them.
question: so is it because recalls are not paid by ford factory to this dealers at the same rate or they don't get pay at all for them , that they choose to send to the limbo services cases like mine ... because they don't get pay enough for the repairs... i wonder how ford company feels about this kind of issues...
that do not give confident to customers to buy ford vehicles, since they have issues so i guess often that they dealers like northside ford don't have parts to fix cars , therefore ford cars are getting the reputation of been a hazard to have for this kind of headache what kind of publicity is that... for they product...
- What is going on with my car is the cons
Preferred solution: Deliver product or service ordered
User's recommendation: do not use north side ford unless you are sure of time frames from the beggining.
Lied about truck
- Lied to me tried to say my truck was broken
User's recommendation: Do not EVER go there
Lemon law
Northside Ford - Manager Review
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Agree. They are terrible and dishonest and do the “ bait and switch” thing on you.
Probably the worst ford dealer in 50 miles of San Antonio area . Do not go there .